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Monday, 23 March 2026

Pharmacy First Service - NHS England

The Pharmacy First service allows patients to access advice and treatment for common conditions directly from a community pharmacy, without needing to see a GP.

This service helps you get the care you need quickly and reduces waiting times at the practice.

Pharmacists can assess and provide treatment (including some prescription medicines where appropriate) for the following conditions:

  • Earache (children aged 1–17 years)
  • Impetigo (aged 1 year and over)
  • Infected insect bites (aged 1 year and over)
  • Shingles (aged 18 years and over)
  • Sinusitis (aged 12 years and over)
  • Sore throat (aged 5 years and over)
  • Uncomplicated urinary tract infections (UTIs) (women aged 16–64 years)
How does it work?
You can visit a local pharmacy directly without an appointment, or Our practice may refer you to a pharmacy for treatment. The pharmacist will assess your symptoms and provide advice or treatment if suitable.
Benefits of Pharmacy First
1. Quick and convenient access to care 2. No need for a GP appointment 3. Expert advice from qualified pharmacists 4. Helps free up GP appointments for more complex conditions