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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses June July August
1 Extremely likely 39 43 37
2 Likely 4 3 4
3 Neither likely or unlikely 2 0 2
4 Unlikely 1 0 1
5 Extremely unlikely 3 3 2
6 Don’t know 1 0 0
       
Summary Scores      
Positive 86% 94% 89%
Negative 8% 6% 7%
Neutral  6% 0% 4%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • Actions will be updated shortly.